FAQ
Frequently Asked Questions (FAQ)
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order on our website.
What is your shipping method?
We offer standard shipping for all orders. Estimated delivery time is typically 3-7 business days, but may vary depending on your location and other factors.
Do you offer free shipping?
Yes, we provide free standard shipping on all orders.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you ship internationally?
Yes, we do ship internationally.
How can I contact customer support?
If you have any questions, concerns, or inquiries, our customer support team is available to assist you. You can reach us via email at support@invelume.com or through our Contact Us page on the website.
Can I change or cancel my order after it has been placed?
Once an order has been placed, it may not be possible to make changes or cancellations. However, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
Are your products eco-friendly?
At Invelume, we are committed to sustainability and eco-conscious practices. We strive to source environmentally friendly materials and minimize our carbon footprint wherever possible.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order on our website.
What is your shipping method?
We offer standard shipping for all orders. Estimated delivery time is typically 3-7 business days, but may vary depending on your location and other factors.
Do you offer free shipping?
Yes, we provide free standard shipping on all orders.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you ship internationally?
Yes, we do ship internationally.
How can I contact customer support?
If you have any questions, concerns, or inquiries, our customer support team is available to assist you. You can reach us via email at support@invelume.com or through our Contact Us page on the website.
Can I change or cancel my order after it has been placed?
Once an order has been placed, it may not be possible to make changes or cancellations. However, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
Are your products eco-friendly?
At Invelume, we are committed to sustainability and eco-conscious practices. We strive to source environmentally friendly materials and minimize our carbon footprint wherever possible.