Shipping and delivery
Shipping and Delivery
At Invelume, we are dedicated to delivering our high-quality products to customers worldwide. Below, you'll find comprehensive details about our shipping policies and delivery options:
Shipping Times:
We aim to process and dispatch orders within 1-2 business days from the moment of payment confirmation. Once dispatched, you'll receive a shipping confirmation email with tracking information.
Domestic and International Shipping:
- Standard Shipping: Estimated delivery time is 6-12 business days.
Shipping Fees:
We are delighted to offer free standard shipping on all orders, both domestically and internationally. There are no additional shipping fees for our valued customers.
Order Tracking:
Upon dispatch, you'll receive a shipping confirmation email with a tracking number. You can track your order's status by entering the tracking number on our website or the carrier's website.
Delivery Issues:
Should you encounter any delivery-related issues, such as delays or damaged items, please reach out to our customer support team at support@invelume.com. We're committed to promptly resolving any issues to ensure you receive your order in excellent condition and on time.
Delivery Address:
Please ensure the accuracy and completeness of the shipping address provided during checkout to prevent delays or delivery problems. We're not liable for orders shipped to incorrect or incomplete addresses provided by customers.
Holiday Shipping:
During peak holiday seasons, such as Christmas and other festive periods, please anticipate additional processing and delivery times due to increased order volumes and potential carrier delays.
For any further inquiries or assistance regarding shipping and delivery, feel free to contact our customer support team at support@invelume.com. We're dedicated to providing you with a seamless and satisfactory shopping experience, regardless of your location.